Read below what our customers have to say about the service they received from SONA. Some of the testimonials below are from award winning projects. To view our case studies, click here.
We've been working with SONA since 2016 who have supported us in everything that covers technology. From full system design to regular support and upgrades. We've been thrilled with the system and in addition the after service.
We recently had a power cut whilst we were out of the country which we had no idea about! SONA picked this up through their remote monitoring system and proactively called us whilst we were away to let us know, and ask if they could assist. They attended a site visit within hours and saved a fridge and freezer full of food from spoiling. I just don't think you get this extra mile mentality from that many companies these days - it's really rare. SONA regularly go above and beyond! Technology does have occasional glitches - it's unavoidable - but it's never a problem for us! SONA have become our dedicated technology department whom we now rely on.
Speaking honestly, this aftercare, support and service is something we didn't even think about when we initially looked in to home technology and designing a system. It wasn't really on our radar how much you come to rely on the company you select. I can imagine how frustrating and stressful life at home would be now if we couldn't just pick up the phone and call the SONA team. We continue to recommend them to everyone we know, and always tell people to never underestimate the importance of a strong aftercare and support structure AFTER your system has been installed.
SONA were highly recommended to us as home technology experts for a significant renovation and new build project we were undergoing, and they have not disappointed in their approach, delivery and ongoing support.
From every individual light in the house, to invisible audio and TVs throughout, integrated controls, complete Wi-Fi coverage in the garden and a dedicated cinema for us to immerse ourselves in when the opportunity presents itself, SONA took care of every detail, and continue to provide excellent service and support.
Simon and his team exceeded our already high expectations based on the recommendations we had for them. If you are looking for the highest levels of attention to detail, service and design, I would not hesitate to recommend SONA.
SONA installed the audio-visual platform in each of the four “super-suites” within CitySuites, each with their own exacting requirements.
From initial consultation and specification through to the delivery and then aftercare, we have received a 5-star service throughout. I can highly recommend SONA.
SONA designed and installed a complex installation comprising network, audio and video systems, cinema and lighting system.
The system provides amazing quality, entertainment and communication which is heavily used by all the family.
Simon and his team provide an excellent level of support. I have found them to be completely reliable, professional and they resolve issues promptly.
SONA provided an integrated system for our new home that included lighting, audio video, a full house network and control system.
Their advice and support before, during and after the project completed has been fantastic - they listened to our requirements and took our budget into account resulting in a finished system that delivers the features and functionality we wanted throughout the property, within budget and on time.
I’d have no hesitation in recommending them.
Just a quick note to say a great big thank you and congratulations - you've finally brought me out of the dark ages!
Last night we sat and watched Blue Planet 2 in the cinema room... Cheshire Housewives not on catch-up yet :-) - Fantastic experience... Even Charlie was glued to the screen!
This morning I'm listening to radio stations that I never even knew existed.
However much more importantly I'd like to thank you for how you've been around our home for the last two weeks. I'm sure you can imagine we've had people of all shapes and sizes, from all sorts of trades, at all sorts of hours and nobody has treated our home and family with as much respect as you have. Always so smart, so professional, so courteous and so quiet! There were times I didn't even know you were here.
Nothing has been too much trouble for you, you've asked for nothing and moaned about less! It's been a real pleasure having you here.
Thank you again.
SONA were involved with our new home from the very beginning of the project after they were referred to us by recommendation even before we’d selected a builder.
After meeting with Simon it was clear that the system he was talking about was focused on us as a family and our enjoyment of our home, not simply about selling technology. We felt that everything specified had a reason, rather than simply for the sake of it.
The install itself was second to none with every detail considered and meticulously installed. The SONA team are a pleasure to have on-site which is important when people are spending time in your home.
Throughout the build process and more importantly after the installation was complete, SONA couldn’t have been more proactive or helpful in finding solutions to any challenges – even when, in some cases, it wasn’t their responsibility to deal with. They are reliable and professional, which we have found reassuring when it comes to technology when you need experts on hand or when technology has a blip (which it sometimes does!) SONA are always on hand to help us with anything straight away.
After being initially introduced to SONA through our builder - we are thrilled with the system that has been delivered, and the advice and guidance that Simon has provided throughout the process has been second to none.
Not only that but SONA have gone above and beyond to assist us in any way they could and we felt entirely confident that they wanted only the best results for us, during every stage of the project – they really are perfectionists and want to get it right.
It’s nice to work with a company who truly appreciate their clients and take such pride in their work. We wouldn’t hesitate in recommending SONA to anyone.
As part of an extensive renovation project we had a small, previously unused room which we wanted to do something special with. We’d always been film enthusiasts and collected some film memorabilia and were keen to incorporate that into some kind of cinema or media room.
After speaking with Simon and realising what could be achieved with our budget, we were excited to move forward with a cinema room, and we gave SONA complete freedom on the design of the room. They not only detailed the technical side of the room but also the raised seating platform, ceiling and custom cabinetry which houses the screen and equipment, producing 3D renders for us to approve.
The room has not disappointed – it’s such a luxury to immerse ourselves in a film in such a way at home. We would highly recommend anyone considering a media room to seriously consider a dedicated cinema and we could not recommend SONA more highly.