NOT ALL INTEGRATED TECHNOLOGY COMPANIES ARE MADE EQUAL.
When we met the client featured in this blog, they were frustrated, angry and resentful. Thankfully not with us!
They were at breaking point. It was Christmas time and having invested around £40,000 on their ‘luxury’ home technology over a year ago with another ‘installer’, they couldn’t even turn the TV on. Hardly a relaxing Christmas break.
The blank screen was the straw that broke the camel’s back after a year of frustration and feeling ‘ripped off’ with a supposedly ‘integrated home’ that didn’t work. The phone-calls, the daily frustration of technology that didn’t perform, the cost of trying to fix it… they’d had enough.
A TV that won’t turn on is frustrating enough but when you have paid thousands of pounds for a so-called ‘luxury’ system, it’s enough to make your blood boil.
We are the first ones to admit that sometimes, tech goes wrong. However the way we deal with that gives our clients peace of mind. Not answering your phone and avoiding client emails, is hardly reassuring for the client.
Home Technology Rescues
Below are just a selection of some of the mess you can find from companies who don’t know what they are doing. Below are just 3 pictures from 3 homes that SONA have been called in to save over the last couple of years!