You already most likely have a maintenance agreement for your alarm system, your swimming pool and even your car.
Your home technology system is in many cases significantly more complicated than these systems and often a larger financial investment for you.
Losing Internet connectivity, or not being able to watch TV in the family room for a day could be just as disruptive and frustrating as not being able to use your pool.
For the 1st year after completion, Your SONA Service Plan is included entirely free of charge as part of our client care.
It includes: –
- Proactive 24-7 Hour Remote Monitoring
- Network Blueprinting
- Firmware Upgrades
- Security Alerts
- Proactive Prevention
- Internet Health
- Monthly Report
- Remote Reboots
Proactive Remote Monitoring
Our system monitors devices constantly and reports problems to us directly, we can therefore be notified of potential issues, and often react to them even before you become aware that there is a problem.
It’s also worth noting that all of our systems are covered by The SONA Guarantee to give you peace of mind.
Ensure all of the devices in your home are working to their optimum, and running the latest, and most reliable software. This means the likelihood of problems is greatly reduced and you can enjoy your system with minimal service calls.
Proactively, we can then call you and do a re-boot over the phone, or schedule an Engineer that day if needed. This removes the frustration of something not working right at the moment you want to use it!
Peace of Mind
The reassurance of knowing that your system is reviewed at regular intervals, is thoroughly serviced with scheduled health checks and that we are constantly working behind the scenes to ensure everything is operating as it should.